Ames & Gough Appoints Michele Lan and Rachelle Tucker as Vice Presidents in Boston Office

BOSTON – Ames & Gough, a leading insurance broker and risk management consultant specializing in serving design professionals, law firms, associations/nonprofits and other professional service organizations, today announced the appointments of Michele Lan and Rachelle Tucker as vice presidents in the firm’s Boston office. 

“As our clients throughout New England face an expanding, accelerating and complex risk environment, they have increasingly relied on Ames & Gough for innovative approaches to address their varied exposures and help drive their success,” said Brett Gough, COO and head of Boston operations at Ames & Gough. “As key leaders of our team in Boston, both Michele and Rachelle have had a tremendous impact on our ability to drive results for clients. While Michele has consistently delivered on our administrative priorities, including steady operational and team-performance gains and advancing our technology, Rachelle has distinguished herself through exceptional client service and ongoing mentorship of our people. I’m delighted to recognize their outstanding performance and look forward to their ongoing contributions to our clients and our firm.” 

With more than 30 years of insurance industry experience, Lan manages the Boston office’s administrative, accounting, technology and software platforms, overseeing day-to-day office operations, administrative staff, and workflow management. She is responsible for ensuring operational efficiency, balancing workloads, supporting team members, and fostering a collaborative, high-performing work environment. Prior to joining Ames & Gough in 2008, she was a commercial lines account manager for a Boston-based insurance agent. Earlier in her career, she served with a Norwell, MA-based insurance agency. She holds a Construction Risk & Insurance Specialist designation (CRIS) and attended Mt. Ida College.

Tucker brings nearly 30 years of insurance industry experience as a senior property & casualty broker, specializing in the management of complex commercial accounts. In addition to delivering strategic insurance and risk management solutions for clients, Tucker plays a key role in mentoring colleagues, providing training, and supporting the professional development of team members. She joined Ames & Gough in 2014 bringing extensive experience in both commercial and personal lines account management. She earned an associate degree in business administration from Fisher College and holds several insurance designations, including: Associate in Insurance Services (AIS), Certified Insurance Counselor (CIC), Construction Risk and Insurance Specialist (CRIS). She has been a member of the Massachusetts Association of Insurance Women and is a former director of the Bristol Chapter.